Job Description

The KPMG financial services advisory team assists banks and capital market sectors in managing their day-to-day business challenges and developments. We support our financial services clients on multiple diverse consulting projects that include:

• Business growth (e.g., market entry, customer insights, merger and acquisitions support)
• Operational process improvements
• Organisation-wide functional (re)design
• Change management and project management
• Digital and technology enablement
• Programme management support
• Data driven transformation

We are looking to expand our fast-growing financial services advisory in Singapore and are looking for self-motivated candidates to play a significant role in driving the continued growth of our financial services advisory practice. The Business Analyst is required to have strong skill sets in the following key areas: requirement definition and analysis, documentation, project planning and implementation.

The Business Analyst is required to have strong skill sets in the following key areas: requirement definition and analysis, documentation, project planning and implementation.

• Align stakeholders to ensure that business requirements are adequately gathered and defined.
• Perform gap analysis to complete the clients' business requirements.
• Documents 'as-is' and 'to-be' within accurate and detailed scoping documents.
• Develop and maintain documentation on business input and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Collaborates closely as a team player with other CRM consultants, developers and other members of service delivery.
• Coordinate with development team and support team to analyse and fix root cause issues, as needed.
• Perform system end-to-end testing to validate and ensure the system meets the required specifications.
• Involvement in the system integration testing phase prior to implementation.

• Develop test scripts and conduct user acceptance testing.
• Conduct end-user or train the trainer training Job Requirements:
• Create a detailed business analysis, outlining problems, opportunities, and solutions for a business to improve efficiency and add value
• Responsible to bridge gap between IT and the business to help understand what the client really wants
• Deliver data driven recommendations and reports to stakeholders
• Defining and prioritising business requirements including getting feedback and approval

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The ideal candidate should possess:

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Minimum 3 years of working experience in business requirement analysis or related field.
• Strong analytical and critical thinking skills.
• Microsoft D365 CRM or Salesforce experience a plus
• Effective communications and presentation skills, both written and oral.
• A self-starter and ability to work under pressure and tight schedule with positive and proactive attitude to anticipate challenges and resolves issues.
• Excellent documentation skills.
• Proficient with Microsoft applications including Word, Excel, Visio and PowerPoint.
• Customer oriented and a team player with great commitment and attitude.
• Interpersonal and consultative skills
• Detailed oriented and capable of delivering a high level of accuracy
• Business Analysis certification a plus e.g., CCBA, CBAP, PBA

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only. At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.