Customer Success Lead

Singapore, Singapore

Job Description

:
Responsibilities:
A Drive consulting-focused commercial growth by collaborating closely with senior leadership and the global sales team.
A Cultivate strong relationships with high-level maritime stakeholders including shipowners, operators, port authorities, and regulatory bodies to identify strategic opportunities.
A Shape and pursue major transformation initiatives that integrate the company's digital, data, and technology capabilities into client operations.
A Oversee multi-region consulting engagements to ensure high standards of project execution, client satisfaction, and financial performance.
A Establish and scale consistent delivery frameworks, methodologies, and governance practices across all consulting efforts.
A Champion operational improvements and foster a unified, high-performance culture within the consulting organization.
A Build, mentor, and retain a world-class consulting team, emphasizing leadership development, skills enhancement, and knowledge sharing.
A Strengthen collaboration with internal product, engineering, and data teams to provide end-to-end maritime solutions that meet evolving market needs.



Requirements
Requirements:
A 15+ years of experience in consulting, professional services, or project or program delivery within the maritime, logistics, or transportation domain.
A Demonstrated experience leading and scaling large consulting practices or teams at a regional or global level.
A Strong knowledge of maritime operations, fleet management, digital technologies, sustainability topics, and industry regulations such as IMO and ESG.
A Proven ability to generate business growth and lead complex client transformation programs from strategy through execution.
A Exceptional leadership, communication, and stakeholder management capabilities.



Clarence Khoh
R1552376a??



Skills Required

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Job Detail

  • Job Id
    JD1679851
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned