Job Description

Drive Growth. Improve Lives. Deliver Excellence.

Are you passionate about helping customers succeed and building long-lasting relationships?

We're seeking a

Customer Success Representative

to guide clients through their journey, ensuring they feel supported, empowered, and confident every step of the way.

What You'll Do

Act as the primary advocate for customers, understanding their goals and challenges Proactively engage with clients to provide tailored guidance and solutions Build strong, trust-based relationships through consistent communication and follow-up Monitor customer health metrics and identify opportunities to enhance satisfaction and retention Support onboarding, training and ongoing education initiatives Represent the company at customer events and community forums

What You Bring and Gain

1-3 years of experience in customer success, account management or client services Strong communication and interpersonal skills with a customer-first mindset Ability to build rapport quickly and provide empathetic, solution-focused support Proactive problem-solving skills and attention to detail Self-motivated, organised and adaptable in a fast-paced environment Passion for helping customers achieve their goals and maximise value

What You'll Get

Competitive base salary + performance-based incentives Continuous training, mentorship and tools for success Clear growth pathways in client consulting, advisory or leadership A culture that values authenticity, impact and progress over pressure Recognition for both effort and outcomes The chance to make a meaningful difference in people's lives--every single day

Build Relationships That Matter

If you're ready to create impactful customer experiences and support growth with care and clarity, apply today and become part of a team committed to connection and success.

Job Types: Full-time, Permanent

Pay: $3,000.00 - $4,500.00 per month

Benefits:

Professional development
Work Location: In person