Customer Support Coordinator (west)
West Region, Singapore, Singapore
Job Description
My client in the west is looking for the above candidate
Job responsibilities
- To coordinate and facilitate service attendances for clients in Asia Pacific
- To work closely with Service Manager and System Engineers so as to achieve the department objective, KPI and result
- To handle commercial matters related to department activities
- Maintain and follow up the use of company administrative guidelines and procedures
- Be active in cooperation and information flow within department and between departments
- Follow up incoming mails in system
- Systemizing and archiving customer correspondence
- Administration of visa application and travel requirements
- Coordinate support and sales activities
- Assist both internal and external customers
- Key role in internal projects and improvement processes
- Required to undertake ad-hoc projects/ duties which can be assigned from time-to-time
- Diploma in any field
- At least 1 year of experience in Administrative / Technical Related Sector
- Able to act on own initiative, make things happen and accept responsibility for the results
- To build a useful network of contacts and relationships and utilize it to achieve set goals
- Use a methodical and systematic approach, plan, define clear priorities and allocate resources effectively
- communicate in a clear, precise and structured way
- Display professional working etiquette
- Proficiently use Microsoft Office applications
- Ensure customers\xe2\x80\x99 satisfaction on the quality of service
Job Code: Ky
PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707
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Job Detail
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Job IdJD1375499
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2500 - 3300 per month
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Employment StatusPermanent
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Job LocationWest Region, Singapore, Singapore
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EducationNot mentioned