Customer Support (hourly Rated, Work From Home)
Job Description
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We are a tech-enabled delivery company that offers customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it.
We are now operating in Asia, United States and LATAM. Our aspirations don\'t stop there as our model has the ability to transform how goods moved in any city worldwide. Backed by a team of experienced entrepreneurs, Lalamove offers a great place to add real value because you get real ownership of what you do. Come work with energetic, dynamic individuals, and play a critical role in disrupting the entire logistics market in a cutting-edge tech company.
What we Seek
- Providing WhatsApp Support to clients in a timely manner
- Assisting clients on their delivery orders
- Monitoring the delivery orders for our clients
- Resolve delivery issues faced by customer
- Great customer service, Good communication and interpersonal skills
- Able to work independently with minimal supervision
- Problem solving ability and adaptable to changing needs from clients
- Self -starter and responsible
- Experience using different online channels to communicate with Clients
- 4 day work week (3 weekdays, 1 weekend)
- Must be able to work 2 morning shifts (10AM to 6pm) and 2 afternoon shifts (5pm to 10pm)
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Job Detail
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Job IdJD1330215
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned