Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world\xe2\x80\x99s leading technology providers to accelerate the delivery of tomorrow\xe2\x80\x99s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Job Scope Leads the regional Service and Customer Support needs of customers served by the EPC packaging channel. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS service support resources and coordinating support from SPTS/GSS and potentially Orbotech support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines. Customer Service
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