Customer Support Specialist
SG, Singapore
Job Description
Working Hours:
Monday to Friday: 8:45 AM - 6:00 PM Saturday: 9:30 AM - 12:00 PM (once every 3 months)
Why Join Us?
Be part of a dynamic logistics and freight forwarding team Work with international shipping agents and networks Use your English and Mandarin language skills daily Stable, long-term career opportunity with potential for growth Gain hands-on experience in import/export operations
Job Responsibilities:
Handle Consolidation (Consol) and Taobao shipments Coordinate with consignees and overseas agents via phone, email, and messaging platforms Track and monitor shipment status to ensure timely delivery Prepare and manage essential shipping documents such as:
Bill of Lading (BL)
Airway Bill
Customs forms
Ensure a smooth and compliant shipping process from start to finish
Job Requirements:
Fluent in both English and Mandarin (spoken and written)
Required for communication with Mandarin-speaking clients and for handling Mandarin documentation
1 to 2 years of relevant experience in freight forwarding or shipping operations Friendly personality with good communication skills Detail-oriented and organized; able to manage multiple shipments effectively
Talents@Work Pte Ltd (21C0501)
Shandiya Subramaniam (R25129925)
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Job Detail
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Job IdJD1606031
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned