- Event monitoring using a SIEM Console - Watch active channels/dashboards and replay and interpret events - Create annotations, reports and cases - Investigate incidents using channels, event graphs, annotations, cases, and reports - Recognize patterns or inconsistencies that could indicate complex cyber attacks - Recommend improvements to service, efficiency and quality of work - Develop and document appropriate troubleshooting techniques - Demonstrate excellent communication and customer care skills - Meet defined service level agreements regarding response time and customer notification - Any other ad hoc duties assigned Requirements
- At least 4 years of practical experience with security technologies like SIEM, firewalls, IDS/IPS, and vulnerability management
- Solid understanding of computer network fundamentals including address resolution protocol, routing, network address translation, virtual private networks, and the OSI model- Ability to read and interpret network diagrams- Excellent communication skills- Ability to work in a dynamic and rapidly changing environment Lim Shen Chee (Reg No. R1660557) EA License No. 07C5771 Job Type: Full-time
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