Job Description

Singapore, Singapore

Company: Singtel Group

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We\'re searching for a Cybersecurity Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage, configure and upgrade a wide variety of security technologies (e.g. FW, UTM, IDS/IPS, SWG/SEG, VPN, EPP, DLP, ATP, 2FA, PAM, etc.)

• Respond managed security technologies fault alerts and/or customer escalation

• Use strong fundamental knowledge (e.g. TCP/IP) and product-specific knowledge to perform troubleshooting on common technical issues on the managed security technologies

• Perform escalation to internal product domain experts and/or external product vendors

• Work with internal experts/external vendors to resolve technical issues

• Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries on managed security technologies, in a timely manner (within stipulated SLA).

• Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.

• Create and update technical documentations on managed security technologies

• Generate monthly reports according to service scope requirements

• Adhere to policies, procedures and security best practices

• Resolve problems independently and understand escalation procedure

• Develop, build, maintain and test security systems and monitor their effectiveness

• Constantly strive to find vulnerabilities in hardware, software, and applications

• Plan and develop security plans for the infrastructure

• Introduce upgrades and replacements as and when needed by the business

• Appropriately respond to security breaches and investigate how they occurred

• Work alongside associated stakeholders to ensure optimum security levels at all times

• Report to members of senior management on potential threats, proposed improvements, and ongoing security issues

A little about you

• Bachelors in Cybersecurity/Computer Science/Computer Engineering or equivalent
• Experience in Firewall Administration
• Strong critical thinking and problem-solving skills and a passion for information security
• Fluent communicator in both written and spoken English; Good interpersonal skills
• Only Singaporeans need apply

As Asia\'s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group\'s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We\'re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Singtel