Job Description

Singapore, Singapore

Company: Singtel Group

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We\'re searching for a Cybersecurity Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage, configure and upgrade a wide variety of security technologies
• Respond to managed security technologies fault alerts and/or customer escalation
• Troubleshoot product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues
• Perform incident/problem escalation within SLA to internal technical teams or external product vendor
• Prepare and submit Incident Reports on high severity incidents
• Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
• Perform regular configuration backups on managed security products
• Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
• Create and update technical documentations on managed security technologies
• Generate monthly reports according to service scope requirements
• Adhere to organization and project security policies, procedures and security best practices

A little about you:

• Degree/Diploma in Information Technology/Computer Science or equivalent
• Working experience in Network Security
• Prior experience in the following is advantageous: Blue Coat ProxySG Series, CyberArk PAM, Banff Cyber/ Cloudshine
• Good communication skills

As Asia\'s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group\'s sustainability focus to guide how you can contribute to our objectives at .

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We\'re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Singtel