Job Description

:OverviewWelcome to !We\'re the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication breakthroughs are the foundation of the global air travel industry.You\'ll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?Are you ready to love your job? The adventure begins right here, with you, at SITA.ABOUT THE ROLE & TEAMAs a Graduate in the Security Operations Center (SOC), you will assist the SOC team in protecting critical infrastructure by actively monitoring, detecting, and responding to security threats. You will work closely with the team to ensure a high standard of service delivery, directly contributing to incident response and security operations. Your role will involve using advanced tools and processes to identify potential risks, respond to incidents, and help improve the security posture of our clients.Reporting to the Service and Operations Manager, you will be part of the SITA SOC team responsible for securing network infrastructure and safeguarding global aviation operations.Empowered People, Reinventing TravelWHAT YOU WILL DO

• Proactively monitor and respond to security incidents and threats using SOC tools and technologies, ensuring incidents are handled swiftly and effectively.
• Assist in detecting and analysing potential security threats and vulnerabilities within customer networks, infrastructure, and applications.
• Coordinate and escalate security incidents to the appropriate teams and resolver groups within SITA, adhering to SLAs and security protocols.
• Conduct diagnostics, analyse alerts, and ensure appropriate service request ownership for the resolution of security incidents.
• Document and report incidents, ensuring detailed analysis and follow-up actions are logged.
• Assist in the implementation of proactive measures to prevent future security breaches, including patch management and security configurations.
• Perform regular system and service health checks, ensuring that all SOC equipment and monitoring tools are functioning as expected.
• Participate in the continuous improvement of SOC processes and response capabilities.

WHO YOU ARE

• University Degree in Cybersecurity, Information Technology, Computer Engineering, or related fields.
• A strong interest in cybersecurity, with knowledge of key concepts such as threat detection, incident response, and vulnerability management.
• Basic understanding of computer networking, including Local Area Networks (LAN), Wide Area Networks (WAN), and security protocols.
• Familiarity with security tools such as SIEM (Security Information and Event Management), firewalls, and endpoint protection systems.
• A keen interest in learning cloud security (Azure/AWS) and working with both public and private cloud infrastructures.
• Strong communication skills with the ability to work in a team environment.
• Fluent in English (written and spoken).

WHAT YOU WILL GAIN

• Participate in structured rotations within the SOC, gaining exposure to different teams and security technologies.
• Be paired with a Buddy and a Mentor who will guide you throughout your graduate experience.
• An 18-month contractual assignment with the opportunity to gain hands-on experience in security operations.
• Shift-based work (7:45am \xe2\x80\x93 4:35pm / 12:00 noon \xe2\x80\x93 8:45pm), alternating every week, on-call standby with one weekend shift (Saturday & Sunday) per month
• Competitive shift allowance, plus a contract completion bonus.
• Free shuttle bus service from Tampines MRT.
• Be part of a Graduate community \xe2\x80\x93 both local and global.
• Access to both technical and soft skills training, including cybersecurity certifications.
• Comprehensive medical and flexible benefits package.

WHAT WE OFFERWe value diversity, operating in 200 countries and spanning 60 languages and cultures. Our inclusive offices are comfortable and fun, with the flexibility to work from home. Join our team and step closer to your best life.Joining us is more than a career; it\xe2\x80\x99s joining the lively SkyStar community. Connect with peers who share your passion and grow through personalized initiatives. Discover your potential with us!\xf0\x9f\x8f\xa1 Flex Week: Work from home up to 2 days/week (depending on your team\xe2\x80\x99s needs)\xe2\x8f\xb0 Flex Day: Make your workday suit your life and plans.\xf0\x9f\x8c\x8e Flex Location: Take up to 30 days a year to work from any location in the world.\xf0\x9f\x8c\xbfEmployee Wellbeing: We\xe2\x80\x99ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health \xe2\x80\x93 a personalized platform that supports a range of wellbeing needs.\xf0\x9f\x9a\x80Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!\xf0\x9f\x99\x8c\xf0\x9f\x8f\xbd Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

SITA