Maintain, troubleshoot, diagnose, and resolve essential IT infrastructure, which includes operation systems, security tools/application, servers, storage, email system, laptop, desktop, software, and hardware
Perform ad-hoc project work assigned by customer and this includes Installation/configuration and maintaining of new software and hardware
Perform preventive maintenance on the IT infrastructure to ensure it is in good condition
Establish support cases with the principal vendor for complex problem until it is resolved
Maintain inventory management for IT systems and devices
Develop automation scripts/tools with open-source software to improve IT system
Handle renewal of existing infrastructure
Requirements:
Degree or Diploma in Information Technology, Information Systems, IT Security, Computer Science or related field with relevant product or professional security certifications preferred
Relevant experience as system administrator, network administrator or security administrator is preferred
Possess troubleshooting skills, problem solving skills and ability to work in fast-paced environment