Job Description

BACKGROUND We are looking for a Direct to consumer, Ecommerce Supply chain Lead who will join our APMEA regional team on an exciting Ecommerce journey of consumer-led, purpose driven growth. You will be armed with the responsibility of ensuring the Electrolux Brands, Range and Purpose stands out from the competition and deliver the Ecommerce growth ambition.
We aim to bring to life our purpose of ’Shape living for the better’ through Ecommerce delivering great experiences pre, at and post purchase with a future fit and digital first team and sustainable business model. The Ecommerce team is responsible for the direct-to-consumer (D2C) business through Electrolux.com in 8 countries (& growing), E-commerce marketplace partners (Amazon, Lazada, Shopee JD.com & more) and Reseller Ecommerce platforms. Ecommerce is a pivotal growth engine delivering the APMEA Commercial ambition.

THE ROLE This role will be responsible for improving the consumer last mile experiences and anchor it as a competitive differentiator for Electrolux, therefore driving more traffic, higher conversion rates and loyalty at better cost efficiencies and at higher speed to market.

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  Scope the requirements for ‘Winning DTC consumer experiences’ across the 7 value pools of our Ecommerce Flywheel and define the KPIs & Action roadmap and leverage on our regional & market Supply Chain execution teams to bring these experiences to life in the business.
• Create winning partnerships with 3PL, Ecommerce Marketplaces and tech partners and own the Ecommerce Supply Chain & Logistics Joint-Business Planning (JBP) with these vendors. Has experience assessing 3PL, external vendors and experience in ERP integration working with IT teams.
• Setup effective governance model with internal and external stakeholders governing the execution agility & excellence of your strategic roadmap
• Setup & Manage Ecommerce Channel S&OP in partnership with Regional & Market supply chain teams
• Define KPIs & Targets to track and drive its optimization for the region
• Have full knowledge of Ecommerce Supply chain cost structure and Identify cost optimization opportunities, improving our P&L and lowering ‘cost per delivery’ for our end consumers.
• Be a change agent with a growth mindset transforming Ecommerce Supply chain & logistics into a commercial competitive differentiator growing Direct-to-consumer & Ecommerce businesses.
• Be in the Ecommerce LT driving your strategy execution with high speed to market.
• Cultivate the team competencies and capabilities to execute the strategy with excellence.
• Able to work strongly as an individual and as a part of a team and with external partners.

Net, we are looking for a strong leader with a consumer centric and growth mindset who can challenge the status quo constructively and scope feasible execution roadmaps and see it through in-line with our vision & mission. You are able to commercially connect supply chain & logistics to business growth. You are a visionary with passion, agility and diligence to bring the vision to life driving growth business and creating a future-fit model of route-to-market delighting our consumers by constantly being ahead of the curve and satisfy their needs. You will report to APMEA Head of D2C & Ecommerce and matrix to APMEA Director of Supply Chain. Role is based in Singapore, our regional HQ. You are someone with mature collaboration and leadership skills with ability to build and maintain relationships with internal and external teams & partner across our region. You are data driven and have an optimization/continuous improvement mindset. You are able to bring multi-functional teams together and showcase how Ecommerce Supply Chain and logistics can accelerate delivery of business goals. Who You Are

• Passionate– you have passion for ecommerce and online marketplaces.
• Lead– You have a vision and a purpose, and you can inspire and influence others to not only share it but apply their abilities to achieving it.
• Organized- you set the pace and the priorities, and then you bring a methodical approach to meeting your goals.
• Agile- Both reactive and proactive, you work efficiently and flexibly to deliver results.
• Dynamic– you have the ability to think in a creative and strategic way but are adept at delivering operationally to ensure tasks are followed through to completion.
• Energetic- Your enthusiasm is infectious and inspires and engages your colleagues and collaborators to achieve, deliver, and be accountable for their work. You’ll also have the stamina essential to delivering results in both the short and long term.
• Negotiator- Excellent communication skills with the ability to influence stakeholders at all levels across by building strong interpersonal relationships.
• Fast learner– with the ability to adapt quickly in unfamiliar situations.
• Data driven– with strong analytical skills that form the basis of your work.
• Innovative problem solver –comfortable to roll up sleeves to address challenges and opportunities

EDUCATION

• Bachelor’s Degree or equivalent. Post-graduation – Within the field of Logistics and supply chain will be a plus point.
• Professional certification i.e. ASCM (formerly known as APICS) CPIM or CSCP will be another plus point.

EXPERIENCE

• Experience as supply chain consultant in consultancy (e.g. Mckinsey, BCG, Deloitte etc.) and/or in e-commerce businesses in a combination of strategic cum execution roles.
• 10+ years of experience within Supply Chain and having worked in various Supply Chain disciplines within consumer goods with Ecommerce, Ideally has experience in large appliances logistics requiring delivery & installation.
• Change management experience
• Solid functional knowledge within distribution, transportation, and customer service.
• Negotiation skills and experience in discussing commercial supply chain agreements.
• Proven capability to develop Supply Chain strategy and execution plans supporting business growth with customers.
• Strong analytics skills and understanding of supply chain finance.
• Experience with working across markets and regions.
• Experience in utilizing SAP ECC, SAP BI, Power BI & E-commerce platforms
• Should be an Excel advance user.

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