Data Analyst Intern Customer Service Chatbot, Regional Operations (spring 2026)
Singapore, SG, Singapore
Job Description
Department Operations
LevelInternship
LocationSingapore
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
:
Perform data analysis to deep dive and uncover gaps in Chatbot in order to improve Chatbot KPIs Perform ad-hoc problem solving Support chatbot solution enhancementsRequirements:
Currently pursuing a degree in Business, Business Analytics, Data Analytics relevant disciplines SQL / Python skills Strong Business acumen Strong problem solving skills Excellent communication skills (written and verbal) Self-motivated & has the passion to work in a fast-paced and dynamic environment Demonstrated ability to learn fast, handle multiple tasks and meet deadlines Full-time interns preferred (3-6 months) * Part-time interns who can commit at least 3 working days a week are also welcome to apply
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1593964
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Internship
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, SG, Singapore
-
EducationNot mentioned