Job Description

What the role is:
Looking for a workplace with passion and commitment to empower and restore lives of the vulnerable population in Singapore? Join the Rehabilitation and Protection Group (RPG)! RPG undertakes the statutory functions in the rehabilitation of adult and youth offenders, and the protection of children and families. Our mission is to empower individuals and families to break cycles of abuse, neglect and offending. As part of the RPG family, Prevention and Operations Policy (POP) division complements RPG's remedial work, in coordinating whole-of-government efforts to prevent domestic violence and youth offending. POP also oversees the RPG centralised Data Management and Operational technology functions.
What you will be working on:
- Assist in collecting, cleaning, and organising data from various systems including ECRM, Case central, Excel - Support the preparation of regular caseload reports and development of dashboards covering metrics such as caseload ratio, inflow and outflow of cases, key performance indicators - Learn to create visualisations and presentations to communicate findings to stakeholders - Support in tracking of key projects and deliverables - Support in ad-hoc tasks that include leveraging on technology to facilitate knowledge management
What we are looking for:
Functional/Technical Competencies Required - Data Processing: Good ability to clean and process data using excel - Data Analytics & Insights: Ability to use data and analytics to generate insights for forward planning. - Technical Proficiency: Good proficiency in Microsoft Excel, comfortable with project management tracking, familiarity with data manipulation and Power BI General Competencies - Willing and able to work in a fast-paced environment - Strong analytical mindset with attention to detail and accuracy - Good communication skills and ability to present information clearly - Interest in domestic violence related data - Eagerness and willingness to learn new tools and techniques , and leverage on technology for efficiency
About Ministry Of Social And Family Development:
"We are Professionals with Passion for People" The Ministry of Social and Family Development (MSF) develops the "heartware" for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

Skills Required