Job Description

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
As ResMed continues to scale globally, our software ecosystem has grown organically-- resulting in fragmented intake processes, overlapping tools, unclear ownership, and missed opportunities for reuse and cost optimization. The Data Analyst - Software Lifecycle Management will play a pivotal role in addressing these challenges through data-driven insights and analysis.
This role will leverage advanced data analysis skills--particularly in Excel, Power BI, and SQL--to enable visibility, governance, and informed decision-making across the enterprise software landscape. The ultimate objective is to help identify, rationalize, and decommission low-value or redundant applications, while supporting cost optimization, reuse opportunities, and alignment with business priorities.
Key Responsibilities
1. Data Analysis & Insights

• Develop and maintain comprehensive datasets related to enterprise software, SaaS, and tools--covering attributes such as ownership, cost, usage, renewal dates, and risk profile.
• Use Power BI to design, develop, and automate dashboards and visualizations that provide clear insights into software usage, cost optimization, and lifecycle status.
• Perform advanced Excel analysis and SQL-based querying to extract, cleanse, and transform data from multiple systems
• Identify trends, anomalies, and opportunities for consolidation or decommissioning based on usage and value metrics.

2.Software Lifecycle Management Support

• Partner with the Software Lifecycle Management initiative to establish a scalable, business-aligned framework for managing software from intake through to renewal and decommissioning.
• Support vendor and contract consolidation efforts by providing data-backed insights on usage, overlap, and cost optimization.
• Enable visibility into the enterprise software ecosystem, supporting architectural reviews and reuse assessments.
• Contribute to the development of metrics, KPIs, and reporting standards for tracking software rationalization progress and business impact.

3.Stakeholder Collaboration

• Collaborate closely with Enterprise Architecture, GTS leadership, technical application owners, and the Global Supplier Alliance (GSA) to align software decisions with business and technology strategies.
• Partner with Finance and Procurement teams to reconcile spend and usage data, ensuring data accuracy and completeness.
• Present findings and recommendations to senior stakeholders, influencing decision-making through clear, evidence-based narratives.

Key Skills & Competencies Technical Skills

• Advanced Excel - complex formulas, data modeling, Power Query, and pivot tables.
• Power BI - dashboard creation, data transformation (Power Query), DAX modeling, and automated reporting pipelines.
• SQL - advanced querying, joins, aggregations, and data quality validation.
• Strong understanding of software asset management (SAM), SaaS lifecycle, and vendor relationship management.
• Familiarity with enterprise architecture principles, IT governance, and software portfolio management tools (e.g., BMC, JSM, ServiceNow or similar).

Analytical & Soft Skills

• Strategic thinker with strong analytical and problem-solving capabilities.
• Ability to translate complex datasets into actionable business insights.
• Excellent communication and stakeholder engagement skills--comfortable interfacing with senior leaders and technical experts alike.
• Proactive and detail-oriented, with the ability to manage ambiguity in a large, matrixed organization.
• Demonstrated ability to deliver results in an evolving and fast-paced environment.

Experience & Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field.
• Experience working in a technology or enterprise architecture function is highly desirable.
• Proven track record of using data to influence strategic decisions related to software portfolio management, cost optimization, or vendor consolidation.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Skills Required