Job Description

The Data / Business Analyst is in charge of:

Building and producing reports, dashboards, KPI on KYC operations production and processes using Power BI & SQL queries with highest level of quality (without errors)
Analyzing the various reports and dashboards and proposing optimizations, innovative solutions / alternatives, new approaches to data visualizations etc. by understanding the content and objective of each report. Ability to perform statistical analysis and knowledge / experience with analytical modeling (ML) is preferred.
Be a SPOC for reporting / data topics and drive discussions with different stakeholders and continuously improving the reporting landscape without impacting BAU activities
The position is part of the Innovation, Projects, Analytics and Support team (IPAS), reporting to the Head of IPAS and working closely with teams / stakeholders in Singapore, Paris and New York.
GRM department in Singapore (over 100 persons) is responsible for the Know Your Customer (KYC) operations of the bank. Its scope is global, covering all of CACIB clients worldwide (along with Paris and NY offices with regional responsibilities). The department is extremely diverse with more than 20 nationalities represented.

Main responsibilities:

Data analysis and reporting
\xc2\xb7 Completely own the reporting responsibilities of IPAS team and be a SPOC for reporting topics
\xc2\xb7 Produce scheduled / recurring reports and dashboards (BAU) on time and with high quality
\xc2\xb7 Handle non-BAU spot requests or ad-hoc extractions with quick turnaround time
\xc2\xb7 Create new reports, dashboards and KPI depending on needs
\xc2\xb7 Enhance and optimize existing reporting tools (including automation if possible)
\xc2\xb7 Contribute to redesigning of application architecture framework in the department by playing an SME role for reporting data
\xc2\xb7 Clearly understand business critical and complex reporting requirements from stakeholders (including Paris and NY stakeholders) and produce accurate reports, dashboards and KPI on KYC operations as required
\xc2\xb7 Present data / reports / dashboards to stakeholders located in Singapore, Paris, London and New York along with methodology, clarifications or justifications depending on audience.
\xc2\xb7 Use Power BI and SQL queries to extract complex reports and dashboards (Knowledge of additional tools like Tableau is a nice to have)
\xc2\xb7 Maintain existing reports / tools to adapt to operational processes / evolution
\xc2\xb7 Mentor and support junior / less experienced staff (in reporting / data area) and develop a growth mind set with respect to reporting

Position location

Geographical area

Asia, Singapore

City

Singapour

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor of relevant discipline

Level of minimal experience

3-5 years

Experience

Change Management

\xc2\xb7 Redaction / support of redaction / update of procedures and tutorials

\xc2\xb7 Functional support to business teams in preparation of deployment

\xc2\xb7 Conduct hands on trainings to users in face to face or remote mode

Project and continuous improvement

\xc2\xb7 Support department level initiatives and strategies to optimize and improve reports, dashboards and processes

\xc2\xb7 Align with KYC operation objectives and management

Back-up for other team members - Willingness to help other team members when there is increased workload / unavailability of resource

Required skills

Legal and Regulatory Responsibilities:

\xc2\xb7 Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

\xc2\xb7 Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Technical skills required

Main requirements

Minimum 5 years of total work experience and atleast 2 years in reporting / data related roles
Experienced in reporting and dashboard development
Experience building reports and dashboards using PowerBI / SQL. (Additional tools will be a plus)
Experience in statistical analysis is preferred
Knowledge or experience of data analytics frameworks will be a big plus
Strong experience in stakeholder management and documentation
MS Office, MS Visio, JIRA, specifically advanced MS Excel skills is a must
\xc2\xb7 Excellent written and verbal communication skills. Fluency in French will be a plus

\xc2\xb7 Excellent analytical and synthesis skill including visualizations

\xc2\xb7 Able to work autonomously with limited guidance

\xc2\xb7 Team player, open to change

\xc2\xb7 Growth / continuous improvement mindset

Cr\xc3\xa9dit Agricole CIB