As a member of our Technology Operations team, your initiative and creative problem-solving will help propel global innovation in technology and business. Working with a team of motivated collaborators, you\'ll develop and implement strategic technology solutions, ensuring the successful integration of network system and applications servers into existing and new technology infrastructures. You\'ll play a key role in the care and support of customers, including proactive incident monitoring. In addition to valuable on-the-job experience, you\'ll receive coaching, mentorship and a host of other development opportunities to advance your career at the firm and beyond.

This role requires a wide variety of strengths and capabilities, including:

• Bachelor\'s Degree
• Minimum 2 years in data center operation
• Advanced infrastructure project, operations systems and data analytics knowledge
• Proficiency in one or more of the following: Microsoft Office, VPN, Virtual Machines, Remote Connectivity products, Security
• Understanding of technology offerings and businesses supported
• Ability to identify problems, troubleshoot and deliver strategic solutions to clients
• Genuine interest in continuous feedback, learning and growth opportunities
• Effective collaboration and communication to achieve common goals and maintain a company standard of excellence
• Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis
• Strong analytical and problem resolution skills
• Knowledge of Data Centre Mechanical & Electrical infrastructures, Building Management System, Fire Protection and Security System.
• Strong Ability to configure basic iLo/iDrac/remote access configuration
• Extensive Knowledge in structure cabling, cable management and testing tools
• Extensive Knowledge in physical racking and stacking of servers and network devices
• Experience in replacing components in servers and network devices

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.