Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

OVERALL ROLE

The Data Centre Engineering Manager is responsible for managing a cluster of colocation data centres for a financial services industry Client with locations in South East Asia and Australia. This role will work closely with 3rd party data centre operators and leadership teams to ensure efficient and effective management of all services including but not limited to infrastructure, equipment maintenance, controls and governance to ensure resiliency and minimise incidents & downtime.

This position is also responsible for technical and contractual quality assurance to ensure 3rd party data centres are compliant with country, regional, global technical standards in each location in South East Asia and Australia. This role will be responsible for operational improvements, energy & capacity management and will be involved in influencing MEPF design as well as testing & commissioning for new or existing data centre expansion.

The job is based in Singapore at the Client\xe2\x80\x99s office, and will directly report to South East Asia Engineering Manager.

MAJOR RESPONSIBILITIES

Oversee all aspects of the data centre\xe2\x80\x99s critical physical infrastructure for the Client

Ensure the colocation data centre operations are in line with the master services agreement

Ensure the SLA with the Client is adhered to by the colocation data centre and escalate where required for any breaches or near misses

Work in partnership with the colocation data centre and the Client to ensure 100% uptime

24/7 on call for incident management. This will include responding to any issues within the data centre and managing the RCA investigation, mitigation, and recovery of the issue(s)

Technical subject matter expert on all data centre building services and operations

Ensure planned maintenance activities for all critical system serving to the Client\xe2\x80\x99s data hall are completed

Ensure that all work performed within the space is done to a high quality and without impact to the Client through effective change management

Conduct periodic design, operation, and maintenance audits of the colocation data centre to ensure statutory compliance and operational availability of the critical systems/ engineering infrastructure

Identify, track and report any deficiencies in data centre performance and provide regular updates to stakeholders

Oversee and report on statutory compliance and compliance to Client\xe2\x80\x99s global standards

Collaborate with the colocation data centre and internal stakeholders to conduct periodic incident escalation drill

Work closely with other IT services teams to understand load forecast impact on data centre capacity management

Lead improvement projects, reaching out to a variety of support teams and stakeholders and driving results from conception to completion

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Bachelor degree or equivalent professional qualification in electrical or mechanical engineering

Over 7 years\xe2\x80\x99 experience in data centre engineering and operations with regional exposure

Capable of operating in complex matrix organisations with multiple levels of reporting

Team player with high ethical standards and able to manage change and diversity

Identify and implement opportunities for operational efficiency/improvements and implement agreed solutions

Sensitive to, and capable of managing, all aspects of engineering risk

Good all-round communication skills in receiving, delivering, and broadcasting information to effectively communicate with both local and international clients and co-workers \xe2\x80\x93 proficiency in written and spoken English is essential

Computer literate, proficient in Power Point & Word and very familiar with Excel

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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