DATA MANAGEMENT \xe2\x80\x93 MAILING OFFICER $4000 (private bank)
Contract
Client Management (internal & external)
Manage Front Office\xe2\x80\x99s queries and support troubleshooting
Deliver consistent service and meet the established SLAs (Service Level Agreements) while complying with the Bank\xe2\x80\x99s policies and procedures, as well as regulatory requirements
Business Management
Timely and accurate processing of e-banking applications / modifications / cancellations, mailing
addresses and conditions changes for clients and agents
Handle returned mails for client portfolios
Support the team in user acceptance testing and procedures documentation
Maintain client data in the bank systems and perform clean-up when required
Understand and possess good knowledge of system/business requirements in how client and agent records are maintained / derived
Requirements
Good analytical and problem solving ability
Professional and Technical
Degree with at least 3 years of related working experience
Previous experience in mailing related data maintenance for Client and Agent (EAM, EFA, Finder) records is preferred
Good knowledge of MS Office applications (Word, Excel, PowerPoint), Macros and Visual Basic knowledge as well as an aptitude for technology
Salary: $4000
Location: Near labrador park will move to Changi Business Park end of the year
Working hours: office hours hybrid
Tel: 6690 1503
WA: 87555290
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680