Job Description

Data Operations Associate- STR- Singapore (Chinese Speaker)brbrDATA OPERATIONS ASSOCIATE (Chinese Speaker)- STR- SINGAPOREOVERVIEWCoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world\xe2\x80\x99s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We\xe2\x80\x99ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.Learn more aboutROLE DESCRIPTIONThe role of Data Operations Associate I based in Singapore will be a vital position on the STR Data Operations Team, reporting to Data Operations Manager based in Singapore. This role is responsible to establish more data automation and maintain current data feeds for regions in APAC; and also is responsible for data loading, data checking and report delivery for our benchmarking product. In addition, this role will support with client related administrative tasks relating to data feeds and. This team member will work closely with STR\xe2\x80\x99s data contacts and internal team members worldwide to ensure the accuracy of and continued provision of data. The candidate will be fluent in Chinese and will help us bridge the gap in communicating with clients and vendors in Chinese.This position requires an individual that is self-motivated and detail-orientated with strong analytical skills. You thrive in a fast-paced, innovative environment and can quickly adapt to any type of situation. Strong inter-personal skills and commercial acumen are also a must, as this role will require collaboration with various stakeholders where data integrity, data quality, and client confidentiality are a top priority.RESPONSIBILITIES

• Establish more data automation and maintain current data feeds for regions in APAC:

• Communicate with local potential PMS\xe2\x80\x99s that have mutual clients with STR, to establish possible data automation.
• Grow existing Historical data submission with Segmentation details, F&B Revenue and Total Revenue
• Grow Forward data sample from existing clients.
• Monitor existing submission (daily, weekly, and monthly data) both for Historical and Forward.

• Other duties may be assigned as required.
• Adhere to STR\xe2\x80\x99s and CoStar\xe2\x80\x99s standards and guidelines for data confidentiality.
• Help clients automate their data submission to STR from various technology vendors.
• Identify new opportunities for automated data transfer to STR with new technology vendors.
• Support growth in data participation.
• Load daily, weekly and monthly data from corporate submissions, automated data feeds and manual data files:

• Perform data quality checks \xe2\x80\x93 research and accept/reject data.
• Contact data providers to understand and resolve data discrepancies.
• Communicate effectively and professionally with properties, clients, and other industry professionals regarding STR/CoStar\xe2\x80\x99s policies and guidelines.
• Notify the research department of any census related issues (room supply, open dates, etc.).
• Work with Account Management to monitor and improve participation levels.
• Conduct daily, weekly, and monthly processing procedures.
• Respond to clients via email in an effective and timely manner.
• Help teams run pre-processing checks on weekly and monthly data.
• Generate, check, and send selected reports to corporate clients and individual properties.
• Act as an internal point of contact for data related queries.
• Manage workflow requests and work with clients to assist in the setup of data delivery.
• Stay knowledgeable of industry trends and industry news that may affect the data.
• Work on various projects as needed and able.

• Other duties may be assigned as required.
• Adhere to STR\xe2\x80\x99s and CoStar\xe2\x80\x99s standards and guidelines for data confidentiality.
• Help clients automate their data submission to STR from various technology vendors.
• Identify new opportunities for automated data transfer to STR with new technology vendors.
• Support growth in data participation.

QUALIFICATIONS

• Educated to a bachelor\xe2\x80\x99s degree level, ideally in the field of hospitality, data, business management or finance.
• Strong analytical skills.
• Fluent in English and Chinese, and/or Japanase a bonus.
• Excellent written and verbal communication skills.
• Ability to manipulate big data sets/work with disparate data sets.
• Strong knowledge of Microsoft products, in particular Excel, PowerPoint and Word.
• Ability to work independently and as part of a team.
• Experience of dealing with urgent internal and/or external requests while maintaining the turnaround times for other projects.
• History of working in a detail orientated role whereby attention and focus was a priority.
• Be a team player, as a member of an international team

WHAT\xe2\x80\x99S IN IT FOR YOU?Working at CoStar Group means you\'ll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines.At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds \xe2\x80\x93 men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry.CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testingbrCoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

CoStar Group