Job Description

The Delegate Sales Executive is responsible for the sale of delegate tickets for Asian Legal Business events within allocated industries and markets. The Sales Executive will grow delegate sales revenue by identifying potential new clients, cold calling prospective customers, managing customer enquiries, conducting sales calls, negotiating, and closing delegate registrations.

About the Role

• Contact existing and prospective clients by telephone or e-mail in order to solicit delegate sales for events
• Build new leads for events with a view of securing additional sales
• Understand key value position in an event agenda, and be able to deliver prepared sales talks in order to persuade potential clients to purchase a delegate ticket
• Deliver a high level of customer service including and not limited to: Explain services and prices, answer questions from customers, follow through the sales process, and support the customers\xe2\x80\x99 requirements until end of the event.
• Obtain customer information such as name, address, and payment method, and enter orders into the registration system.
• Record names, contact details, purchases, and reactions of prospects contacted and manage a pipeline to ensure an adequate number of leads are identified and converted into sales
• Address inbound enquiries from potential customers regarding upcoming classes in a timely and professional manner
• Provide timely, accurate and informative reports to your manager
• Work closely with the event and management teams to consistently improve service offerings, and to ensure that fulfilments are delivered timely to meet and exceed all assigned sales targets
• Be onsite at the event if assigned to an in-person event and be present for all virtual events.
• A positive attitude, and a cheerful demeanour in communication with customers

About You

• Minimum 5 years relevant experience in telesales with sales targets required.
• Independent, results driven, and customer focused in a fast-moving environment
• Ability to pick up key points in a programme agenda, build rapport with key customers and communicate clearly and fluently.
• Fluency in English is a requirement, fluency in other Asian languages is an advantage.
• Preference for candidates with experience in event/ exhibition delegate sales and/ or in publishing subscription sales
• Based in Singapore and Hong Kong currently. No relocation.

What\xe2\x80\x99s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition
• reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf\xc3\xa9 networking
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Purpose Driven Work: We have a superpower that we\xe2\x80\x99ve never talked about with as much pride as we should \xe2\x80\x93 we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we\xe2\x80\x99ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world\xe2\x80\x99s most global news services \xe2\x80\x93 Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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