Job Description

We are seeking a

Delivery Lead (Associate Director)

to oversee the successful delivery of client engagements, ensuring that projects meet business objectives, quality standards, and financial targets. The role requires a strong leader who can drive execution, build trusted client relationships, and lead diverse teams in delivering

complex, large-scale programs

across multiple industries and technologies.

Key Responsibilities

1. Delivery & Execution

Lead the end-to-end delivery of

programs and projects

, ensuring they are completed on time, within scope, and within budget. Monitor delivery performance, proactively identifying and mitigating risks, and implementing corrective actions as needed. Ensure adherence to

delivery methodologies, governance, and compliance frameworks

.

2. Client Engagement & Stakeholder Management

Serve as the

primary point of contact for senior client stakeholders

, building trusted, long-term relationships. Translate business needs into delivery strategies and ensure solutions drive measurable client value. Partner closely with internal teams to ensure alignment between client expectations and delivery outcomes.

3. People Leadership & Team Development

Lead and inspire

multi-disciplinary delivery teams

across geographies and capabilities. Drive a

high-performance culture

, mentoring managers and team members to enhance capability and career growth. Foster collaboration across practices, ensuring knowledge sharing and continuous improvement.

4. Financial & Operational Management

Own the

financial performance

of engagements, including forecasting, profitability, and margin management. Optimize resource allocation, delivery models, and productivity to achieve operational excellence. Contribute to revenue growth by identifying

expansion opportunities

within existing accounts.

5. Strategy & Innovation

Support the development of

delivery strategy

, driving transformation and innovation in service delivery. Champion the use of

emerging technologies, automation, and data-driven insights

to improve client outcomes. Act as a change agent, enabling clients to adopt

agile, digital-first ways of working

.

Qualifications & Experience

Bachelor's degree in Business, Technology, or related field (Master's preferred).

15+ years' experience

in program/project delivery, with at least 10 years in a leadership capacity. Proven track record of leading

large, complex transformation programs

(multi-million USD). Strong expertise in

delivery governance, financial management, and client engagement

. Skilled in

stakeholder management

, with the ability to influence at C-suite level. Demonstrated ability to

lead large, distributed teams

and drive collaboration across functions. * Experience in consulting or global delivery environment preferred.