Job Description

Assist the Dentist during dental treatments and procedures


Anticipate the requirement of the dentist


Ensure the comfort of patient through the treatment


Disinfect and sterilize instruments and equipments


Perform general housekeeping to ensure cleanliness of treatment rooms


Maintain appropriate levels of supplies in treatment room


Prepare materials, dental instruments, and equipments as required


Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk


Responsible for the reception of all visitors, patients and callers to the
Clinic and create a professional and welcoming image for the clinic





Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social media


Responsible for updating patients' information and sending reminders for dental treatment


Responsible for collecting patients' feedback forms and handling patient feedback


Prepare, manage and monitor cases being sent to and received from the lab(s)


Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channels


Manage the social media account(s) of the clinic to create awareness of the clinic


Ensure the Front Desk at the Clinic provides optimal level of service


Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic


* Any other tasks assigned by the Clinic IC(s) / Management.