Job Description

:

Perform front desk duties such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence. Maintain a high degree of patient care at the clinic by providing good customer service, ensuring that patients have the best possible experience. Ensure clinic daily operations run smoothly. Liaise with appropriate vendors/department to resolve any issues. Managing payment collection and submitting dental claims via CHAS, Medisave or Insurance portals. Maintain overall clinic cleanliness, infection control and professional image. Manage office supplies and inventory such as dental products, stationery, and other equipment. Perform other administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

Minimum Local Polytechnic Diploma or equivalent Possess good English (written and spoken) communication skills, able to speak Chinese is a plus Patient Centric and Overall team player Detail orientated and Careful Fast learner and able to work in a fast-paced environment Must be able to work on at least one weekend (Sat or Sun) Able to work in multiple locations as needed operationally Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply

Benefits:

Full structured training provided Work-life balance - 5-day work week with no night shifts and closed on public holiday Annual leave and Additional Reward Leave Medical and dental benefits Opportunities to grow and venture in the role
Job Types: Full-time, Permanent

Pay: $2,000.00 - $3,000.00 per month

Benefits:

Additional leave Employee discount Health insurance Professional development Promotion to permanent employee
Education:

Local Polytechnic Diploma (Preferred)
License/Certification:

residency status in Singapore (Required)
Work Location: In person