Job Description

:The incumbent is responsible for managing both front and back-end store operations to ensure smooth operations. He/ she is expected to:

• Manage budgets, maximise profitability, and set/ meet sales targets for the Service & Admin department
• Analyse and interpret trends to facilitate planning
• Lead and motivate team to achieve organization goals
• Manage customers\' complaints, compliments, and feedback
• Manage stock inventory and stock control
• Plan and manage promotional spaces and activities
• Recruit, train, supervise, and appraise staff
• Plan and perform biannual stocktake for the store
• Ensure standards for quality, customer service, health, and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF etc.)
• Continuously review and enhance existing store operations and processes to improve business
• Involve in projects such as planning for new store opening and renovation works for existing stores

Qualifications:

• Degree in any discipline with at least 2 years of relevant work experience in service/ retail industry
• Great passion for the service / retail industry
• Highly customer-oriented, motivated, meticulous, and results oriented
• Resourceful and problem solver with effective leadership skills and the ability to motivate others
• Excellent interpersonal and communication skills
• Good in project management
• Good at presenting reports and coming up with innovative ideas
• Ability to plan, prioritise workload, and delegate accordingly
• Ability to multitask and work under pressure
• Team player with the ability to collaborate and work effectively with a variety of stakeholders etc.

Other Information:

• 5.5 days work week

About Us:As Singapore\'s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.Grow your career with us today and make a difference..

NTUC FairPrice