Deputy Director, Healthcare Loyalty Membership Programme

Singapore, Singapore

Job Description


Overview:

  • Conceptualized a membership programme for its residents in the Central-North region. The goals of the programme are to:
  • Develop a lifelong relationship with residents enrolled with company under Healthier SG.
  • Create mindshare in Central North residents that company is their Regional Health Manager.
  • Encourage stickiness to company network and drive preventive health behaviours through financial levers .
  • Through these innovative programmes, we can create lasting impact on the health of our residents.
  • You will report to the Director, Accountable Care Strategy and carry out the following responsibilities.
Responsibilities:
  • Own and manage the membership programme to drive preventive health behavior.
  • Design all aspects of the program to maximize member outcomes.
  • Assemble and manage a panel of providers and merchants to support the programme\xe2\x80\x99s benefits.
  • Develop end-to-end work flows and systems related to the programme, including membership sign-up, fee collection, benefits delivery, program performance, budget adherence, and general reporting.
  • Work with agencies and cross-functional teams to ensure deliverables meet quality and time goals.
Requirements:
  • Recognized degree, preferably in a business or quantitatively-driven major.
  • 7 years of work experience, with significant knowledge in leading design and operations of products and services involving high transaction volume with retail customers (e.g. loyalty programmes, banking and insurance products).
  • Experience in partnerships and vendor management.
  • Strong process and systems thinker, with focus internal/external user experience.
  • Proficiency in Microsoft Office products and business analytics, including use of data visualization tools, basic statistical methods and reports.
  • Motivated, independent team player, and able to work well with multiple stakeholders.
  • Able to navigate complex systems.
  • Creative problem solver with strong interpersonal and communication skills.
Interested candidates can forward their CVs in MS Word format to alex@triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Triton AI

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Job Detail

  • Job Id
    JD1262087
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $120000 - 176000 per year
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned