Job FunctionInformation TechnologyJob SummaryThe Assistant/Deputy Manager - Cybersecurity performs real-time analysis and trending of security log data from various security devices and systems. He/She maintains data sources feeding the log monitoring system, develops and maintains detection and alerting rules.
He/She responds to user incident reports and evaluates the type and severity of security events. He/She executes initial triage of incidents to rule out false positives. He/She documents incidents and develops reports. He/She identifies recurring security issues and risks and develops mitigation plans and recommends process improvements. He/She interprets and applies security policies and procedures.
He/She is diligent and takes an analytical approach to perform real-time analysis. He/She is skilled in synthesising trends and insights, and is confident in putting forth creative mitigation plans and solutions to security incidents.Job Responsibilities/Key Tasks(External)Support infrastructure operations
Lead the team in the delivery of optimal infrastructure operations
Oversee the technical analysis of complex software, hardware and infrastructure equipment for integrated infrastructure operations
Review documentation and improve processes administration, installation, configuration and troubleshooting
Present findings and advise on infrastructure capabilities and limitationsMaintain infrastructure
Lead the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
Coordinate the execution of infrastructure maintenance activities such as change requests and maintenance routines
Review the quality of the work undertaken by technical staffOptimise infrastructure performance
Lead initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
Monitor the relationships between the infrastructure users and applications
Support regular audits, infrastructure testing and implementation
Develop reports regarding infrastructure security, performance, and availability and key operational metrics including performance, utilisation, throughput and capacityResolve infrastructure incidents
Simulate user problems to resolve operating difficulties
Improve existing issue resolution methods and techniques
Assist senior leaders in disaster recovery planning and testing
Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
Provide guidance and/or training for less-experienced staff to resolve more complex problemsJob RequirementsProfessional Qualifications & Relevant Experience
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