Job Description

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Job Summary:

We are looking for an experienced and passionate leader to oversee our F&B operations across multiple outlets. This individual will drive operational excellence, team performance, customer satisfaction, and business profitability, while supporting strategic initiatives and expansion plans.

:

Lead and Motivate outlet manager and F&B staff to maintain a high standard of service and team morale Implement training programs to upskill the staff and support retention strategy, Monitor staff performance through evaluation, to ensure optimal staffing levels Oversee day-to-day operations, to conduct weekly audits and ensure compliance with company SOP and to maintain high food hygiene, cleanliness, and service standards. Monitor manpower productivity and stability by setting SOP and KPI Plan and execute business strategies in line with the company's goals. Set and monitor sales targets and outlet profitability, to manage budgets and costs (F&B, manpower, etc.). Lead the opening and renovation of new outlets by supporting the director in strategic planning, project execution, and meeting objectives. Liaise with suppliers, manage equipment repairs, and oversee contractor work. Plan and implement new menu launches and food cost control initiatives. Ensure food consistency and quality across outlets. Increase efficiency through SOP implementation and tech integration. Identify and replace underperforming team members and to drive productivity through structured job scopes and measurable KPIs. Maintain strong relationships with internal and external stakeholders. Organize and participate in company and Outlet expansion and proper maintenance of existing outlets.

Job Requirement:

At least 5 years in F&B operations, with a minimum of 3 years in a managerial role, preferably in the restaurant industry. Degree or Diploma in Hospitality Management, Business Administration, or a related field. Skills: Strong leadership and communication abilities. Proficiency in financial analysis and budgeting. Knowledge of food safety and sanitation regulations. Ability to work under pressure and manage multiple tasks. Detail-oriented, proactive, and adaptable to a fast-paced environment Knowledge of menu recipes and beverages. Good interpersonal and communication skills with a cheerful personality *

Works 5 or 6 days per week

, including

weekends and public holidays

, with flexibility for

rotating shifts

.