Deskside/desktop Support Engineer

Singapore, Singapore

Job Description

:
We are looking for experienced full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.
Job Responsibilities:

  • Provide level 2 End User Computing support and well verse in Windows OS
  • Good Hardware and software troubleshooting skills for PC.
  • Break fix and IMAC support for end user deskside equipment
  • Basic troubleshooting skills for IOS and android devices.
  • Handles asset and peripherals inventory management.
  • Meeting room and AV equipment knowledge.
  • Provide smart hands support for networks and servers
  • Able to support off hours or require to perform ad hoc duties as and when needed
  • Familiar with Service Desk ticketing systems and process.
  • VIP support
  • Able to support off hours or require to perform ad hoc duties as and when needed
Requirements
Job Requirement:
  • Diploma/Bachelor's degree in computer science / information technology or relevant field.
  • Proven work experience as a desktop support engineer or support technician.
  • At least 3-5 years of IT deskside support experiences.
  • A good team player.
  • Excellent interpersonal skills.
  • Customer centric and focus on service excellence.
  • Excellent problem-solving and multitasking skills.
  • Good verbal and written communication skills and ability to interact with other teams.
  • Working location: East, Singapore

Skills Required

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Job Detail

  • Job Id
    JD1651514
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned