Desktop Support [ 3 Months Contract ]
Jurong East, Singapore, Singapore
Job Description
- Position: Desktop Support
- Duration: 3 Months [ Mid Dec 2023 to End Feb 2024 ]
- Working Location: Jurong East, Singapore
- Working Timing: 8am to 5.30pm [ 1 Hour Break ]
- Provide First Call Resolution (FCR) technical support via phone and email.
- Ensure calls are answered and emails are responded in a timely manner
- Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded
Career Level
Junior Executive
Qualification
Not Specified
Years of Experience
1 year
Job Type
Contract
Job Specializations
,
Company Overview
Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.
Additional Company Information
Registration No.
201426535W
EA No.
14C7279
Company Size
51 - 200 Employees
Average Processing Time
9 days
Industry
Human Resources Management / Consulting
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Job Detail
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Job IdJD1391141
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:$1800 - 2500 per month
-
Employment StatusPermanent
-
Job LocationJurong East, Singapore, Singapore
-
EducationNot mentioned