Job Description

:Position: IT Desktop Support EngineerLocation: 79 Robinson Rd, #25-03 CapitaSky, Singapore 068897Target Onboarding Date: March 12, 2025Salary: SGD 4000 gross/monthExperience: 5+ yearsJob Overview:Join our global team supporting a leading company in Singapores fast-paced business district. As an IT Desktop Support Engineer, youll be the go-to person for resolving tech issues and ensuring smooth day-to-day operations. Youll get hands-on with a variety of cutting-edge technologies and work in a vibrant, dynamic environment. If you love solving IT challenges and providing exceptional support, we want you on our team!RequirementsWhat Were Looking For:

• Deploying and administering End User Service core infrastructure technologies (including end-user laptops/desktops, computing servers, network equipment, voice and video equipment, handheld scanners, printer, booking system, CCTV, Door access, NAS, UPS, voice picking headsets and mobile devices and other IT equipment)

• Responding to IS incidents assigned, to perform incident resolution or, when needed, escalation to the appropriate group within SLA

• Responding to IS request assigned, to perform request completion or, when needed, escalation to the appropriate group within SLA

• Executing software installation and deployments to the AEI End User Community

• Executing device asset change tasks and reflect such changes in appropriate hardware asset register database

• Providing IS assistance and consultation to the end users

• Onboarding and Offboarding process

• Ensuring security and policy compliance while performing technical tasks

• Contributing to technical documentation, knowledge articles, procedures & process definitions

• Coordinate and escort vendors to support IS in offices

• Carry out agreed operational procedures of a routine nature

• Maintain asset register for devices.

• Communicate with Fluent English

Join a supportive, innovative team where your technical skills will make a difference!

Excis Compliance