Job Description

Job Category:

MarketingSales

Job Type:

Full Time

Job Location:

IndonesiaRemote

Job Overview:

We are seeking a proactive and client-focused Account Manager to oversee and nurture client relationships, ensuring satisfaction and delivering tailored solutions. The ideal candidate will have excellent communication and organizational skills, with the ability to manage multiple accounts, coordinate projects, and provide ongoing support to clients.

Responsibilities:

Manage and maintain strong relationships with clients, acting as the main point of contact for all account-related matters Understand clients' business goals and objectives to deliver personalized solutions that meet their needs Collaborate with internal teams (sales, marketing, customer service) to ensure seamless project execution and timely delivery Coordinate and manage project timelines, resources, and budgets to ensure efficient execution Monitor account performance, provide regular updates to clients, and adjust strategies as needed to achieve optimal results Identify opportunities for upselling or cross-selling additional services to clients Handle any issues or concerns promptly and professionally, ensuring client satisfaction Prepare and present reports, proposals, and recommendations to clients Maintain detailed records of client communications, project progress, and deliverables Stay up to date with industry trends, market conditions, and competitor activity to provide relevant insights to clients

Requirements:

Proven experience as an Account Manager or in a similar client-facing role Excellent communication and interpersonal skills Strong organizational and time-management skills Ability to manage multiple accounts and projects simultaneously A proactive and solution-oriented mindset Proficiency in CRM software (Salesforce, Zoho, etc.) Strong problem-solving abilities and attention to detail Ability to work independently and as part of a team * Bachelor's degree in Business, Marketing, or a related field (preferred)