Job Description

Key Responsibilities

Identify and track new business opportunities, tenders, and RFPs across public and private sectors using platforms such as TenderBoard, SeasMI, GeBIZ, and SAP NBD. Coordinate end-to-end proposal preparation by engaging delivery, finance, and technical teams to ensure high-quality and compliant submissions. Develop and maintain bid documentation, standard templates, and credentials repositories to ensure consistency and adherence to submission requirements. Ensure compliance, formatting accuracy, and timely submission of all proposals. Support pricing analysis, commercial documentation, and post-submission follow-ups with clients and internal stakeholders. Maintain a central tender tracker for reporting, insights, and performance analysis. Conduct market research to identify emerging clients, sectors, and partnership opportunities within SAP, Cybersecurity, and Infrastructure Services. Assist in preparing marketing decks, capability statements, and pitch materials that align with Smart IMS' positioning. Support CRM data management and reporting to maintain pipeline visibility and forecast accuracy. Represent Business Development in internal and client-facing meetings, driving bid readiness and execution excellence. Collaborate with digital and IT teams to enhance tender management and contract/client management platforms. Support testing, feedback, and rollout of new digital tools or workflow automation initiatives. Generate dashboards and analytical reports on bid performance, win rates, and market dynamics. Recommend process improvements to streamline collaboration, reporting, and knowledge management across teams.

Qualifications & Skills

Bachelor's Degree in Business, Engineering, IT, or a related field. 6-9 years of experience in project management, operations, or business enablement, ideally within IT services, technology, or enterprise environments. Proven ability to coordinate RFPs, proposals, and bid processes across cross-functional teams. Strong command of project planning, documentation, and stakeholder communication. Familiarity with CRM, tender management, or business workflow platforms. Solid data analysis and reporting skills using Excel, Power BI, or other visualisation tools. Demonstrated ability to streamline workflows, monitor KPIs, and automate reporting dashboards. * Understanding of IT infrastructure, digital transformation, or service delivery lifecycle is preferred.