Job Description

Job Summary
Transaction Banking Group Product Management is hiring a Director, Domestic Payables who will have an exciting opportunity to direct and influence the development of our domestic payment product roadmap to build innovative payments solutions for our corporate and institutional clients across the bank's footprint. Standard Chartered is investing significantly in its transaction banking capabilities to improve the digital experience of clients and colleagues whilst increasing efficiency. The Europe and Americas re-platforming programme aims to uplift our cash management system capabilities in the UK, Germany and the US to sustainably deliver planned volume and revenue growth to meet growing client demand for cash management services in Europe and the Americas across our network. Your priorities will span low value and real time payments, automated clearing house systems, request for payment as well as value add services in fraud prevention, risk and governance services. You will also be leading partnership initiatives within the bank and externally within the financial eco-system with regulators, processors, service providers, etc.
Responsibilities
Strategy

• Lead and influence delivery of domestic payables strategy and value proposition, specifically in the areas of consulting, competitor analysis, process design, governance, and control. With specific focus on the European and American markets.

Business

• Develop commercialisation and go-to-market material to support internal and external training, marketing and business development opportunities.
• Identify opportunities within the domestic payables proposition and jointly develop such opportunities into viable client value propositions that will drive value for clients in the money movement space.
• Work independently and in support of payments and cash management leadership to manage change within Standard Chartered, ensuring synchronisation of efforts across multiple stakeholders across Transaction Banking, Digital Channels, IT, Operations, Risk and Control. Extensive experience in European and American domestic clearing and payment systems will be a huge advantage.

Processes

• Work with internal and external stakeholder to drive positive change towards the delivery of a sustainable commercial card proposition with the objectives of minimising cost to serve, and delivery of a competitive client and cardholder experience.

Risk Management

• Lead change management by coordinating risk and governance efforts in the areas of product governance processes, risk approval committees

Governance

• Ensure adherence to all governance policies and framework in all aspects of deliverables.
• Complete all required governance and regulatory obligation and training where applicable

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CCIB Coverage and Sales
• Central Cash Management team & Pillar Leads
• Product Development Teams
• Trade Working Capital and Trade Open Account Teams (Supply Chain Finance)
• DCDA Management Team
• Local Cash Product teams
• CFCC, Legal and Operations Risk, COO

Our Ideal Candidate

• 10+ years of payment related experience in Cash product management, with demonstrated ability to guide and manage platform renewal programmes.
• Good understanding of cash management, experience working across multiple markets, with specific focus in the European and American markets
• Strong project management skills, including high attention to detail and facilitation experience
• Strong experience of working collaboratively and independently
• Proactive and independent in developing solutions to issues and challenges
• Strong business writing skills, communication and presentation skills
• Strong stakeholder management, negotiation and interpersonal skills with clear demonstration of ability to work across markets, time zones and cultures.

Role Specific Technical Competencies

• Business markets
• Business Performance Management
• Customer Behaviour and Preferences
• Knowledge of product line
• Marketing strategy and positioning

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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42931

Skills Required