Job Description

Role Responsibilities

Processes

• Act as the key confidant to the \xe2\x80\x98Process Owner(s)\xe2\x80\x99 responsible for developing, prioritizing and implementing controls. Support RCSA to monitor the effectiveness of the controls and standards governing the end-to-end process.
• Support GPO in oversight on the Group Processes under CPBB TTO. Ensure the control indicators are properly measured and any exceptions to control design & operating effectiveness are flagged, actioned and tracked for remediation.
• As a SME, contribute to the development of the controls, control indicators and definition of thresholds.
• Maintain accurate and timely data within M7 (Risk Management Tool) and any other agreed repositories for risk and control data and issues.
• Provide timely and accurate risk and control MI for reporting to appropriate risk committees, most specifically the CPBB Risk Committee.

Risk Management

• Work within CPBB TTO to identify emerging risks and ensure they are appropriately addressed and subjected to formal governance.
• Support stakeholders in defining remediation actions to address identified control weaknesses and issues.
• Address, manage and monitor risk proactively with a forward-looking approach and escalate risk events to Line Manager, Process Owner and / or the relevant Risk Owner as appropriate.
• Investigate complaint cases and operational/risk incidents and work closely with stakeholders and relevant risk owners to ensure root causes/risks/issues and control enhancements are identified/assessed/resolved and implemented in an appropriate and timely manner.
• Report and monitor operational risks/incidents in the risk tracking system, in accordance with Group Operational Risk Procedures and track to ensure the proper and timely closure.
• Participate in ad hoc risk related projects and review.
• Provide robust challenge and escalation to senior management to ensure activities achieve risk reduction.
• Manage and drive continuous improvement of the control environment through proactive risk management (e.g. technical deep dive and issue validation).
• Support and drive continuous improvement of the internal risk profile reporting, issue management processes and supporting tools.
• Perform thematic reviews with a view of identifying control gaps and arrange corrective actions.
• Ensure integrity of source and the processing of data to deliver accurate representation in management information
• Participate in ad hoc risk related projects and review.

Governance

• Drive CPBB Technology subdomains compliance with the Bank\xe2\x80\x99s risk framework and policies (e.g. ERMF, ORTF & ICS).
• Manage audits and reviews (internal and external, with TTO CPBB as auditee) and the relevant engagements amongst stakeholders.
• Track and Monitor actions for CPBB TTO arising out of various Risk Committee meetings.
• Tracking and reporting of risk assessments (e.g. audits, risk assessments etc) and their outputs to ensure oversight and escalation mechanisms are in place to provide MI on obligations.
• Ensure appropriate oversight and facilitate resolution of high impact risk and issues.
• Drive the continuous improvement of risk and control processes, aligning to and avoiding duplication with other assurance functions.
• Validate that remediation activities completed to address the risk in the issues (e.g. Audit issues and deep dive findings).
• Ensure management (and any other stakeholder as required) is kept aware of the risk, control & audit profile of the Domain(s) through periodical reporting.
• Ensure that all management information is produced in line with the defined schedule and quality and should support management decision and action

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CPBB TTO Hives and Team
• Group Operation Risk, CPBB
• Group Operation Risk, Technology
• TTO Risk & Control

Role Specific Technical Competencies

• ICS LRM COE
• Group Internal Audit
• TTO - External Audit and Regulatory Engagement
• Country CTMs

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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