Job Description

About FWD GroupFWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. VisitPURPOSELead, drive and direct the Life & Health front-end technology Solutions Delivery function that operates across FWD Group to:

• Collaborate with FWD markets and functions to drive operationalization of technology solution prioritization and execution
• Drive solution development roadmaps and collaboration on solution design to achieve optimal business outcomes
• Deliver optimized technology solutions to drive operational efficiencies in line with target operating models and business goals

• Lead to define the technology solution roadmap and implementation strategy with Group & Market technology teams and business leaders across identified Life & Health systems, driving the adoption of new application that hosted on cloud services, and microservice/containerization application architecture in solution and design.
• Lead the Policy Administration System (PAS)application development and infrastructure to define the DevOps best practices through innovative technology solution, design and delivery and drive for automatic software deployment in a fast changing environment.
• Define measurable and quality metrics for solutions as assigned as they have a sizable impact to the business performance at each market and requires advanced judgement to develop new and practical solutions.
• Plan and design systems for scale, harmonization and reusability to support leverageable technology solution assets
• Advise and facilitate solutions prioritization and delivery in concert with Group/Market technology, functions and business leaders\xe2\x80\x99 requirements and direction
• Partner Group Platforms and respective business, functions, country and peer Technology teams to embed technologies to achieve target business outcomes, and benefits; realizing through technologies
• Collaborate and partner stakeholders to manage technology solution roadmaps as a going concern, aligned with defined target business goals and target IT architecture
• Advise and work closely with markets and business functions on budget assessments, justifications and approvals for implementation and operationalization to drive business benefit and efficiencies
• Spearhead and drive the standardization & modernization of Life systems across FWD countries, e.g. PAS for all markets and etc. in order to achieve the business targets
• Comprehensive understanding of the business and organization from end functions and the inter-dependencies with other functions as it represents the Front-end solution function to agree on defining technology roadmaps, project prioritization and project implementation details in respective project steering committee, e.g., integration projects post M&A.
• Lead and manage to ensure coordinated design, development and deployment plans with business functions and technology solutions delivery teams
• Leads multi-geography teams to ensure optimal resource allocation of assigned Life systems, and continuous improvement of team performance and their technical and non-technical competencies on solution deliveries
• Lead and steward the management of technology projects through its life cycle, including resources planning, budget monitoring, clients\xe2\x80\x99 expectation management, change management, contingency planning, risk assessment and mitigation

• University degree in Computer Science, Information Technology or equivalent, minimum 12 years\' working experience in Information Technology, with at least 5 years at a senior managerial position or above, specialized in system development
• Proven managerial experience
• Proven track records in managing front-end systems, preferably experiences in implementing insurance IT systems/projects in multi-geography environment
• Implementation experience in Life insurance systems, e.g. Point of sales, compensation system and workflow will be an advantage.

• In-depth knowledge of multiple organization functions and its business contributions and requirements to achieve business goals
• Solid understanding of the life insurance and technology industry, including current and emerging digital solutions
• Deep appreciation of latest and emerging technologies and practice
• Well versed with Agile methodology
• Well versed with Life Asia/Life 400, JT400/MQ/MSP, HTML/CSS, JavaScript, Git & GitHub, Backend languages, database storage, HTTP & REST, Design skills and etc.

• Business domain knowledge and financial acumen skills
• High awareness of the process flow
• Project Management skills
• Subject matter expert of the systems and whole process - end to end knowledge from development to maintenance of the system

FWD Group