Job Description

As the business is currently undergoing a major transformation, aimed at shifting the existing business models, generating new revenue streams, and ultimately delivering profit through new agriculture solutions related activities, the Senior CX Strategist will own the conceptual development and delivery of high-quality experiences to help establish and scale this capability.

Client Details

Our client is the world\'s leading company in providing environmental and agricultural solutions, specifically as ammonia, nitrates and NPKs, offering solutions for sustainable agriculture respecting the environment. Their mission is to address global challenges, profitably and responsibly solve some of the world\'s key challenges - resource scarcity, food insecurity and environmental change; and as a result, create positive change on a global scale.

Description

• Function both as an individual contributor and project leader, guiding a team of designers and researchers.
• Work with multi-disciplinary teams and other stakeholders to define project requirements and road-maps. This could be new business initiatives, digital platform experiences or growth opportunities.
• Understand and balance business, user, and technical requirements.
• Facilitate the adoption of UX and design thinking within your teams.
• Deliver experiences that are optimized for a wide range of devices and interfaces, including phone, tablet, and desktop.
• Manage and execute design work from project goals to execution, validation, and final hand-off to engineers.
• Develop interns and junior designers and contribute to the advancement of the design practice within the Global UX Team.
• Act as a collaborator with mid/junior designers and align work between project squads to ensure consistent experience.

• Experience in related areas including agriculture technology and fertiliser & digital farming solutions.
• You have mastered the most common design tools and are up to date with industry standards.
• Awareness in 2 or more of the following: User Experience, Service Design, Research, Interaction Design.
• You have proven experience in leading end to end delivering products at scale, where primary experience is innovating new solutions or building new businesses ventures or advising clients on the same.
• Experience with digital transformation initiatives in B2B and B2C business / supply chain / e-commerce / sustainability domains will be desirable.

• Evolving tech development division of an established agricultural products and services company.
• Explore and develop digital, software, hardware products, which provide value to farmers, smallholder communities and the value chain.
• Be part of our mission to build sustainable solutions that benefit humanity and the environment.
• Full-time, permanent and freelance contract options available with competitive remuneration + benefits.
• Support for personal development, training and continuous learning.
• Commitment to using new technologies and frameworks, meet-ups, and knowledge sharing.

Michael Page