Job Description

Job Category: Customer Services
Degree Level: Bachelor's degree
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In this role, you will provide a senior level solution consulting services in customer project; understand customer's business and technical needs and translate them into a solution, Design and execute complex integration, operations or performance solutions for customers. You will be responsible for managing team for one of Solution Area and bring thought leadership in customer engagement. You will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia Internal Stake holder engagements with solution capabilities from multiple sources and technologies.
Responsibilities:
As part of our team, you will:

• Responsible for Core domain project delivery
• Support Project Manager in delivery of Project and handling care related task
• Accountable for Project technical documents initiation, creation and delivery, according to customer and internal procedures, consult Project stakeholders with all technical questions related to CPC, managing of project technical risks
• Manage Core project technically on daily basics, including specific tasks assignment and control of their execution, coordinate and work according customer demands and expectation
• Accountable and responsible for closure and follow up of all Tickets raised towards Salesforce/4LS/R&D
• Responsible for reporting project weekly updates to management, care handover of Project, contribute to improvement of SCD DQ (Delivery Quality) KPI by reviewing the need to raise Care case

Qualifications:
You have:

• Bachelor's or master's degree in Electronics, computer science, Software Engineering, or a related field
• Around 8+ years of experience in Core - IMS or Packet Core projects
• Good knowledge in IMS or PaCo
• Basic knowledge in PaCo or IMS
• Experience for IMS Nodes (CFX, NTAS, SBC, MRF and NN) and Packet Core nodes (MME, S/PGW, AMF, SMF, UPF)
• Knowledge or experience of Nokia IMS or Packet Core equipment
• Capable of understanding Technical Notes, Protocol Specs, Method of Procedure
• Local Singaporean with Cat 1 security clearance

It would be nice if you also had:

• Linux knowledge is an advantage
• Kubernetes and CNF knowledge
• Security clearance in Starhub or M1 Singapore
• Computer: MS Office, Teams

About Us:
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.
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Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. .

Skills Required