Job Description

Established in 2013, GOGOVAN is the first app-based platform for delivering goods in Asia, which is dedicated in offering excellent delivery service through innovative technology. Since then, GOGOVAN has extended its service to various platforms. The company connects individuals and businesses directly to thousands of drivers for their real-time delivery needs, and redefines the everyday delivery experience by providing a convenient and efficient service.Over the years, GOGOVAN has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, India and Taiwan and will continue to expand globally. In August 2017, GOGOVAN merged with 58 Suyun, the leader in Mainland China\xe2\x80\x99s intra-city logistics market, and increased GOGOVAN\xe2\x80\x99s presence to over 300 cities, with more than 8 million registered drivers under its network.Driver Operations ExecutiveSingaporeFull TimeOperationsEntry LevelWhat you will deliver

• Be responsible for the recruiting, onboarding and offboarding of our partners, including training and potentially working with outsourced contractors
• Perform tasks related to acquiring new partners, ensuring partners are knowledgeable and well-trained
• Manage and actively monitor partner communication channels, including online (social media groups, forums) and offline initiatives
• Create weekly and project-basis content for partners and work closely with other departments to execute these communications
• Lead ongoing driver engagement efforts (e.g. conduct regular meet-up sessions, planning of events)
• Build and maintain a strong relationship with our partners to understand their issues and seek ideas for improvement
• Complete weekly operational tasks timely
• Perform any other duties assigned to you by your supervisor or manager

Who you are

• Equipped with 2 years+ of experience in operations dealing with sub-contractors and last-mile transportation or a related role
• Exceptional interpersonal and communication skills
• Computing skills including Excel, PowerPoint, Google Docs, etc.
• Basic data analysis skills to prepare reports
• Tertiary qualification in any discipline, prior experience in logistics would be a bonus
• Matured with a positive attitude, resilient, self-motivating and strong desire to deliver
• Strong problem-solving abilities and the ability to adapt to unexpected situations
• Ability to work independently and as part of an extended team.
• Willingness to work flexible hours, including weekends and evenings, as needed
• A passion for providing exceptional customer service

What We Offer

• Food & drinks
• A multi-cultural team
• A company provides casual, flexible, working environment

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