Dutch Customer Service For Singapore Airlines

Singapore, Singapore

Job Description


Join our customer service team for Singapore Airlines, one of the world\'s most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience!

In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Dutch-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.

If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece!

At Teleperformance Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 109 nationalities is what makes us what we are: the indubitable leader in our field.

Some of the daily tasks we\'ll entrust you with:

  • Responding to customer\'s requests (including: partners, travel agencies, corporate) through multiple communication channels
  • Entering customer information in our system to issue tickets or update records
  • Explaining rules and procedures to passengers prior to boarding flights
  • Processing refunds for lost or damaged tickets or reservation errors
  • Explaining applicable fees and taxes for each ticket
We\'ll love it if you have:
  • High level of fluency in Dutch
  • Good communication skills in English
  • Customer service experience preferred
  • Strong verbal and written communication skills utilizing active listening
  • Experience working in hospitality/travel/airline industry is a plus
  • The ability to learn and adapt to new software technologies
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
: Bring a friend and get up to \xe2\x82\xac3,500 as a referral bonus (depending on the language) * Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth &
as well as * Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a
that fosters diversity, offering to all, regardless of gender, ethnicity, religion, culture, or age

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Job Detail

  • Job Id
    JD1377361
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned