Greet and assist guests upon arrival and departure.
Handle guest inquiries, requests, and complaints promptly and professionally.
Respond to emergencies and incidents, such as fire alarms or medical situations.
Create staff schedules and manage staffing levels to meet guest demands.
Prepare daily reports on occupancy, revenue, and other financial metrics.
Handle guest complaints and resolve issues in a timely and effective manner.
Ensure that the hotel maintains a high standard of cleanliness and presentation.
Ensure that the hotel maintains a high standard of cleanliness and presentation.
Maintain effective communication with other departments within the hotel.
Oversee the daily operations during your shift.
Provide ongoing training and development opportunities for staff to enhance their skills and knowledge.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Loke Hui Ru
Registration Number: R23112446
EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)