Job Description

:Inventory Supporta. Inventory- Conduct daily stock checks of products and report findings to Inventory Planner, Senior Security Specialist and Retail Manager.- Coordinate and follow-up with Retail Operations to resolve inventory issues that require physical checking of stocks.- Shall assist the Inventory Planner in validating count results of cycle counts/stock take (during and post)- Maintain and update records that will be used as references for checking and validation of itemsb. Master Data- Assist Inventory Planner with checking of items or price tag issues and reporting promptly to Merchandising Team- Liaise with Retail Operations in printing of new price tags for items with correct price tagsE-Commerce Admin- Process online orders including printing of packing list, delivery Order and receipt- Distribute orders to packers and assist with pick and pack when required- Liaison between CAG and frontline staff from goods order and goods delivery- Track order fulfilment status- Administrative duties such as filing of E-commerce documents- Assist in E-commerce inventory management, which includes archiving of merchandise when is physical Out-of-stock- Coordinating with relevant stakeholders to ensure e-commerce platform stock availabilityCustomer Care- Handle online customers\' enquiries, feedbacks and reservations- Maintain strong partner with Changi Customer Centre team & Fulfilment Centre- Keep track (maintain and update) the E-commerce refund/exchange registry of E-Commerce TeamGeneral- Any other duties which may be assigned by the immediate supervisor/manager from time to time.Requirements:- Diploma in Business Admin or Retail Management- At least 1 year of relevant admin experience in retail or travel retail work environment experience preferred- Strong interpersonal skills with mature disposition- Prior customer/client service experience is an advantage- Ability to partner with multiple stakeholders- Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment- Knowledgeable in MS Office: MS Excel (ie. Pivot table, formulas) and MS Word- Fluent in English and possesses good interpersonal and communication skills- Open to working on weekends and shiftsBenefits:

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company\'s and individual\'s performances

Lotte Travel Retail Singapore