Job Description

: - Processing daily online orders for e-commerce platforms (Shopee, Lazada, etc) - Ensuring timely dispatch of all parcels dispatched within the given deadlines - Replying customer queries in a timely and professional manner - Carrying out customer service recovery from customer reviews - Participation in sales campaigns - Managing monthly sales and promotions of platforms to meet monthly sales target - Monitoring and maintaining of accurate inventory count across platforms - Designing of marketing materials (sales banners, product banners, etc) - Maintenance of SKUs under all platforms, including launching of new SKUs and updating current SKUs Additional duties of the E-commerce Executive include: \xc2\xb7 Preparing of financial statements for Accounting Department \xc2\xb7 Maintaining of all supplies within the E-commerce office including office and packaging supplies \xc2\xb7 Understanding costs (commissions, products and packaging materials) to factor into product pricing \xc2\xb7 Optimization of workflow within the E-commerce office Requirements:

• Diploma/Degree in Marketing / E-Commerce/ Other relevant courses is a plus
• Strong organisational skills, with the ability to prioritise tasks
• Excellent time management skills and ability to multi-task
• Good verbal & written communication skills
• Excellent customer service attitude and skills
• Competent in Microsoft Office, Outlook, emails
• Ability to work independently and be self-driven within a team structure
• Cross-functional capabilities \xe2\x80\x93 ability to hands-on with all teams
• Detail and deadline-oriented

Working Day & Timing: Working Day & Timing: 5.5 days work week Monday to Friday: 9am - 6pm Saturday: 9am \xe2\x80\x93 1pm Working Location: 2 Jurong Gateway Road Job Type: Permanent Salary: $2,800.00 - $3,200.00 per month Benefits:

• Additional leave
• Employee discount
• Free parking
• Professional development
• Promotion to permanent employee

Supplemental pay types:

• Commission pay
• Yearly bonus

Experience:

• E-Commerce: 1 year (Preferred)

Work Location: In person