Job Description

One of the fastest growing telecom operators in the Asia-Pacific, MyRepublic has operations across Singapore, New Zealand, and Australia, and is set to expand further into the region. Our vision is to be the world's largest enabler of deep, meaningful and trusted relationships between customers and products through a highly scalable connectivity franchise model. With our uniquely scalable and centralised framework enabling the seamless delivery of layered services, MyRepublic has become a leader in the digital transformation for the telecom sector, one that is set to play out over the next decade in one of the most exciting regions of the world.

Internship Overview
The Ecommerce & Logistics Support Intern will provide operational and administrative support to the ecommerce and logistics team. This internship is designed as a hands-on learning opportunity, allowing the intern to gain exposure to online retail operations, customer support workflows, and order fulfilment processes while assisting with daily execution.
Internship Objectives

• Support smooth day-to-day ecommerce order operations
• Gain practical exposure to customer service in an ecommerce environment
• Assist in basic logistics coordination and order tracking
• Learn structured documentation and escalation processes

Scope of Responsibilities
1. Ecommerce Operations Support

• Assist with daily ecommerce order processing across platforms such as Shopify and marketplaces (e.g., Shopee, Lazada, Carousell)
• Support basic order tasks including order checks, simple edits, cancellations, and exchanges under supervision
• Help monitor order progress and flag issues such as stock shortages or fulfilment delays
• Maintain accurate records of orders, order exceptions, and inventory movements

2. Customer Service Support (Ecommerce-Related)

• Assist in handling ecommerce-related customer enquiries via email, live chat, and marketplace platforms under guidance
• Support responses to basic customer questions on:
• Order status
• Product availability
• Promotions and vouchers
• Log customer enquiries and actions taken according to internal guidelines
• Escalate complex or sensitive issues to supervisors with clear notes

3. Logistics & Inventory Coordination Support

• Assist in tracking deliveries and shipment statuses
• Support coordination with internal dispatch teams or logistics partners for deliveries and collections
• Learn to navigate internal systems (e.g. Warehouse Management System) to check order or stock status
• Assist with basic inventory checking or reconciliation activities when required

Internship Structure

• Internship Type: Full-time / Part-time Intern
• Duration: 3 to 6 months
• Reporting To: Ecommerce / Product Marketing Team
• Working Arrangement: Onsite

Please submit your CV in your application. We regret to inform that only shortlisted candidates will be notified.
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Skills Required