Job Description

s

• Manage e-Commerce logistics of warehouses and delivery in order to develop strategies to improve the speed of orders, quality and to reduce costs in last-mile delivery and installation services

• Develop and maintain periodic reports and KPIs

• Design and implement business strategies, plans and procedures to have a seamless logistics operations

• Process optimization and identify value-added service areas

• Collect and analyze relevant data (e.g. operational, vendor, market research or payment gateway reports), drawing actionable insights for business decision-making and process improvement

• Participate in business expansion activities (Proposals, investments, corporate alliances, etc.)

• Support business set-up and problem-solving in South East Asia subsidiaries

• To sustain motivation and improvement initiatives within the organization
  

• e-Commerce fulfilment and last-mile delivery efficiency to increase operating margin

• Support to set up standard policy, cost structure and templates

• Benchmark best practices and share them with subsidiaries

• Develop proposals and formal responses / RFQs

• Manage relationships with partners/vendors to secure cost and operation competency

• Organize and assess improvement opportunities

• Manage monthly business reviews

• Manage database of business opportunity and vendor pool, including information on scope, size, capabilities, cost, reliability, etc.

• Ensure smooth data flow until the order fulfilment and delivery
  

• Proven experience in logistics projects/operations within an e-commerce area (Seller / Market place / Logistics Company)

• Hands-on experience in aspects of logistics, from order management, warehousing, last-mile delivery and customer service

• Experience in new start-up operations set-up will be a plus

• Strong proficiency in warehouse and delivery operations

• Comprehensive understanding of e-Commerce and supply chain management

• Able to sense urgency and know when to escalate for assistance

• The ability to identify network inefficiencies and opportunities for reducing operating expenditure

• The ability to deliver results within defined financial parameters

• Bachelor\'s degree in logistics or transport management or equivalent working experience

• Minimum 5 years experience in e-Commerce logistics

• Competent with Microsoft Office, particularly Excel