Job Description

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to reimagine the future of beauty.

Sephora SEA\'s omni channel business spans over 9 countries (Australia, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).

e-Commerce Operations Executive

Sephora Digital is seeking a regional eCommerce Operations Executive to power our e-commerce channels with the best-in-class shopping experience and campaigns. The role represents an excellent entry point to a career in digital marketing, onsite merchandising, analytics and e-commerce operations.

If you are extremely organised, passionate about getting the details right, love beauty and have a track record of excelling in a fast-paced environment, this is the role for you! Get excited about the possibilities presented by omni-channel retail, and you will be challenged to think out of the box to further enhance our e-commerce experience and improve our operational efficiency.

Responsibilities:

Site and App Management

\xe2\x97\x8f Manage updates on home, campaign, category and brand pages

\xe2\x97\x8f Manage site-wide product boosting

\xe2\x97\x8f Create and maintain discount codes, promotions and ads modules

\xe2\x97\x8f Develop onsite plans for regional campaigns, and provide post-mortem feedback to improve future campaign performance & operational efficiency

\xe2\x97\x8f Set up targeted experiences for key segments

\xe2\x97\x8f Identify technical bugs and file tickets for timely resolution

Home Page Optimisation

\xe2\x97\x8f Create bi-weekly analysis for country homepage performance

\xe2\x97\x8f Conduct bi-weekly calls with country to share insights and form/execute action plans and further evaluate on impact

\xe2\x97\x8f Consolidate monthly and quarterly review of optimization effort and impact

Project & Stakeholder management

\xe2\x97\x8f Drive projects to increase operational efficiency and performance

\xe2\x97\x8f Drive ongoing management and training of our external operational partner

Documentation & Training

\xe2\x97\x8f Create, review and optimize existing processes and guidelines for improved efficiency

\xe2\x97\x8f Create and maintain documentation for operational tasks and processes

\xe2\x97\x8f Enhance documentation with best practices, new processes and features

\xe2\x97\x8f Train external stakeholders and new-hires on business-as-usual processes and guidelines

Prerequisites:

\xe2\x97\x8f Great communication skills

\xe2\x97\x8f Comfortable with Microsoft Office especially Excel and Powerpoint

\xe2\x97\x8f 1 to 2 years of relevant working experience will be beneficial

\xe2\x97\x8f Experience in basic HTML and analytics preferred

\xe2\x97\x8f Team player, able to work well alongside internal & external stakeholders

\xe2\x97\x8f Well organized and has high attention to detail

\xe2\x97\x8f Eager to learn and results-driven

\xe2\x97\x8f Adaptable and thrives in a fast paced environment

While at Sephora, you\'ll enjoy\xe2\x80\xa6

\xc2\xb7 The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.

\xc2\xb7 The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

\xc2\xb7 The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 2,700 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we\'ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Additional Information

Career Level

Junior Executive

Qualification

Not Specified

Years of Experience

1 year

Job Type

Full-Time

Job Specializations

,

Company Overview

Sephora, a division of LVMH - Mo\xc3\xabt Hennessy Louis Vuitton, an international luxury leader.

Founded in 1969, Sephora is a global leader in beauty retailing and operates successfully in more than two thousand points of sale across the Americas, Europe, Middle East and Asia. With a vision of making Sephora the most loved beauty community in the world, it aims to transform the beauty shopping experience through strong relationships with customers, brands and products, unexpected concepts, and a non-conformist attitude.

Sephora South East Asia\'s (SEA) retail activity spans over 6 countries (Singapore, Malaysia, Indonesia, Thailand, India and Australia) with more than 40 stores and boasts some global flagships such as ION in Singapore and Pitt Street in Sydney. Its digital activities span over eight countries that include Philippines, New Zealand and Hong Kong. An employer with more than 1000 employees, Sephora SEA continues to experience rapid growth in the region with many more stores and countries to come.

Earn your Sephora Stripes at Sephora SG,

• Be part of the SephoraTribe as a Beauty Advisor and stay on top of the latest and hottest trends in the makeup industry. Join our current team of Beauty Advisors to discover and experience all the newest beauty products in our stores.
• Whether you\'re passionate about products, people, numbers, words, code, or strategy, we have a place for you. Sephora is a place where you have the power to change someone\'s day and truly make them feel better about themselves.

and have fun while you\'re at it.

• Here in Sephora Singapore, we believe in more than just having fun at work, we go the extra mile to bring the fun to you. Planned mass events are held twice a year and all members of the Sephora Singapore team are encouraged to join in the fun. By staying true to our core value of possessing a disruptive spirit, Sephora Singapore manages to provide all employees a fun place to learn with the freedom to experience, to create, to innovate. Come Sephorize the world with us at our following outlets!

Bugis+

Causeway Point

ION Orchard

Westgate

Marina Bay Sands

NEX

Takashimaya

Plaza Singapura

Tampines 1

VivoCity

Raffles City

Additional Company Information

Registration No.

200822866N

Company Size

201 - 500 Employees

Average Processing Time

23 days

Industry

Retail / Merchandise

Benefits & Others

Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Casual (e.g. T-shirts)

Company photos

1/6

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