Job Description

J316 Private Limited

is a leading provider of high-quality pre-owned semiconductor parts to the global market. We are seeking a proactive, results-driven

E-commerce Sales Specialist

to join our dynamic team. In this role, you will manage inbound sales inquiries and serve as the key point of contact for customers. This hands-on position offers excellent opportunities for growth and the ability to make a direct impact on the company's success.

Key Responsibilities:

Drive Sales Performance:

Actively engage with incoming leads, negotiating and delivering tailored product quotations to close deals efficiently and effectively.

After-Sales Support:

Provide outstanding post-sale support to ensure customer satisfaction, addressing any questions or concerns promptly and professionally.

Cross-functional Coordination:

Collaborate closely with operations, logistics, and other internal teams to ensure seamless delivery and execution of customer orders.

What We're Looking For:

Strong Communication Skills:

Good verbal and written communication skills.

Customer-Centric Approach:

A dedicated customer-first mindset with a strong focus on follow-through and problem-solving.

Bilingual Proficiency:

Fluency in both English and Chinese to communicate effectively with clients in the US, China, and Taiwan.

Proficient in Digital Tools:

Strong knowledge of Microsoft Office, Google Sheets, and email communication.

Nice to Have:

Industry Experience:

Experience in the semiconductor industry or familiarity with industrial/B2B sales.

E-Commerce Expertise:

Familiarity with online platforms like eBay or other digital sales channels.

What We Offer:

Competitive Compensation:

Option for performance-based commission.

Positive Culture:

A supportive and collaborative team environment.

Training & Support:

Comprehensive onboarding and training to ensure success in your role.

Company Overview

J316 is a dynamic and innovative SME in the semiconductor industry, specializing in the sales of high-quality used parts through various e-commerce channels. With a strong focus on customer satisfaction and a commitment to excellence, J316 has earned recognition as a leader in the industry.

We are proud to have won the prestigious KPMG e50 award in 2022, which recognizes and celebrates the 50 fastest-growing companies in the Asia Pacific region. Additionally, J316 has been awarded the title of eBay Top Business Seller two years in a row, in 2021 and 2022, further demonstrating our commitment to providing exceptional service and value to our customers.

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2,900.00 - $3,500.00 per month

Schedule:

Monday to Friday
Supplemental Pay:

13th month salary Commission pay Performance bonus
Work Location: In person