Education Engagement Specialist
Singapore, Singapore
Job Description
Accountabilities:
- Work with Lead/Deputy Lead, Local Engagement to manage local student recruitment efforts
- Promote brand-name and plan student recruitment strategies
- Attend to customer enquirers via various channels
- Understand customer needs and recommend suitable education pathways
- Assist with programme applications and documentation checking
- Build strong product knowledge and improve customer service skills
- Comply with work policies and procedures
- Ensure quality standards are met for the department.
- Evaluate SAs performance and provide feedback
- Facilitate communication between SAs and recruitment team
- Develop and implement strategies to attract new SAs
- Ensure compliance with university policies and regulations
- Collaborate with university departments to provide professional development
- Continuously assess and improve SA program
- Bachelor degree required
- 2-3 years of working experience preferred in sales, marketing or customer service
- Experienced in customer service and sales conversion processes
- Knowledgeable about higher education industry in Singapore
- Available to work flexible hours with alternating Saturdays from 9am to 1pm
- Strong diplomacy skills and ability to handle diverse customers
- Pleasant and patient personality with excellent service mindset
- Strong interpersonal skills and proactive attitude.
Referrals are greatly appreciated.
Morgan McKinley Pte Ltd
EA Licence No: 11C5502
Registration No: R21100205
Registration Name: Andrewina Pang
I regret to inform that only shortlisted candidates will be contacted, therefore if you do not receive a response within 14 days please accept this as a notification that you have not been shortlisted
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Job Detail
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Job IdJD1325615
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned