Oversee and monitor the booking system for Learning Journeys at the museum and keep track of visits and answer enquiries about school programmes, bookings via emails, and phone calls, etc.
Co-ordinate weekday and weekend docent tours/virtual tours for visits, regular or special requests.
Welcome groups to the museums or virtually, and undertake crowd control measures during peak periods or when there are a few groups in the museum.
Prepare and monitor educational resources and worksheets.
Workshops, Programmes and Travelling Exhibitions
Co-ordinate logistics / equipment list for all workshops and programmes.
Assist in the coordination and the running of the workshops or programmes \xe2\x80\x93 both onsite and online
Volunteer Management
Liaise with various groups on bookings of museum facilities for activities like training, gatherings, meetings etc.
Co-ordinate logistics / equipment list for all volunteer events.
Secondary Duties and Responsibilities
Work with the Education Managers in research and content development in the following domains \xe2\x80\x93 Early Childhood Programmes, Education Programmes, Access Programmes.
Handle the dissemination and distribution of marketing materials like school brochures, newsletter, resource kits etc.
Assist in maintaining exhibition interpretive spaces.
Collate the relevant KPIs for the unit.
Handle ad-hoc duties as assigned by the incumbent\xe2\x80\x99s supervisor.